Construction Handover Management

A successful handover starts well before the project reaches completion.

Handover can become difficult when inspections, snagging, documentation, training and contractor deliverables are being managed separately or left too late.

Our construction handover management approach looks at what is required for handover, identifies where information or responsibilities are missing, and works with the project team to make sure requirements are being addressed before they become a problem at completion.

We support both residential and commercial construction projects, from pre-handover preparation through to closeout and operational readiness.

Residential Construction Handover

For residential developments, handover is not simply about completing the building. It is also about making sure the customer receives a finished property and a consistent handover experience.

We work with project teams to establish clear finishing standards, inspection requirements and handover procedures, helping identify and resolve issues before properties are handed over.

This may include:

• Finishing standards and inspections
• Pre-occupation handover inspections
• Snagging and DLP management
• Customer home demonstrations
• Quality and handover procedures

The aim is to reduce avoidable issues at handover and give the project team greater control over the customer handover process.

Commercial Construction Handover

Commercial projects can involve large volumes of documentation, inspections, contractor deliverables and operational information.

If these requirements are not planned and coordinated early enough, closeout can become a major project issue, affecting completion, retention release and operational readiness.

We help project teams establish the handover requirements early, coordinate the information and deliverables needed from contractors, and track progress towards completion.

This may include:

• Handover planning and strategy
• O&M manuals and closeout documentation
• Project snagging and inspections
• Facilities management training
• Handover training and awareness

We can also work with contractors and project teams through workshops, reviews and practical support to make sure handover requirements are understood and being delivered before the final handover period.

A handover plan is only useful if the project team and contractors are actually working to it.

We look at how handover is being managed in practice, where information or responsibilities are getting held up, and what needs to change to keep closeout moving.

The focus is on resolving problems early rather than discovering at the end of the project that documentation, inspections, training or contractor deliverables are incomplete.

We work with the project team to put the necessary processes, responsibilities and working practices in place so the project is ready for handover.